Our Story

About Us

Who We Are

At ComfortWay Plumbing, Heating and Cooling, our team in Ottawa is dedicated to providing top-notch HVAC and plumbing services. We focus on quality, customer satisfaction, and effective solutions tailored to enhance your home’s comfort.

Founded by Serge, ComfortWay began with a vision of delivering transparent and reliable HVAC and plumbing services to the Ottawa community, ensuring clear communication and tailored solutions for every customer.

Testimonials

Flush with Success

See What Our Clients Have To Say

Serge replaced our old, undersized hot water tank. The work required a couple plumbing modifications and new venting. We’re very happy with the result. Serge is prompt, courteous and detail-oriented. We’ll absolutely work with Comfort Way on any future HVAC projects.

Kristen S.

I had a toilet issue. I unsuccessfully tried to fix it myself and made it worse. Serge was at my home within 30 minutes of my call and I had a functioning, clean washroom within the hour! Excellent, professional service! Serge at Comfortway Plumbing will be my go to from now on!
Laura, Ottawa

Laura B.

Serge and crew did a great job replacing my water tank. He is very patient and has the time to explain and educate as he goes. He is very meticulous and passionate about his work. You are in good hands with Serge. Nancy LeBreton

Nancy L.

Serge replaced our hot water tank, and he was great to work with. He has competitive pricing, incredibly fast turnaround, and did a much better job than what we had before. And he’s very fast and clear with all communications and scheduling. Will be going back to him for any of our plumbing and HVAC needs, and will recommend to anyone who asks!

Cristobal A.

Our Principles

Core Values That Drive Us Forward

Sleek black faucet on white countertop in modern kitchen. Ideal for minimalist and contemporary designs.

Integrity

We uphold the highest standards of honesty and transparency, providing clear assessments and quotes to ensure customer trust and satisfaction.

Quality Service

Our commitment to excellence means delivering top-quality solutions, whether it’s repairs or installations, ensuring your home’s comfort is always our priority.

Customer Focus

Understanding our customers’ needs is key; we tailor our services to fit their unique requirements, delivering hassle-free experiences that prioritise their peace of mind.

Contact Us Today

Discover Unmatched Comfort and Quality

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